Nerdy Editors endeavours to deliver all the students excel in every respect so that customers get complete satisfaction. But sometimes, mistakes are possible for us for several reasons, and they can fail to meet your requirements. If you are disappointed with our writing or editing work, we are ready for a refund. But keep in mind our refund policies and the cases in which refunds will not be issued to our clients. Read our following refund policies carefully to guide you through all the important details.
When you use our services, if you cancel it by updating our customer support team swiftly, ninety per cent of the total amount will be refunded to you, and the remaining ten per cent will cover some working costs. Though, a refund is not valid for the following conditions:
- If your work is assigned to our expert.
- If our writer has completed your work before the order cancellation request.
- Keep in your mind that if there is a late delivery because of your pending files, questions, or explanation on your side, in that case, a refund will not be applicable.
- If there is a delay in urgent orders, like a 24 hours deadline, a refund will not apply. Though the dispute manager may issue a refund of up to 10%, this is not guaranteed.
Cancellation requests received after three days of project initiation will not be accepted until the contract period or service delivery time as mentioned in the contract or proposal or quotation will be applicable.
Remember, if the writer has completed your work and you want to cancel your order, you can request a refund, and in such a case, the dispute manager will decide the case.
Updates To Refund Policy
Nerdy Editors reserves the right to modify any cancellation or refund policy provisions without any notice. We at Nerdy Editors to serving our customers with the best services. Every service you choose is carefully reviewed, checked for flaws and manuscript with the greatest care. We do this to make sure that you are satisfied with our services.
We highly appreciate that you provide us with all your requirements, guidelines and other instructions in time of order placing so that your work is delivered to you before the deadline or on time of delivery.